Overview
You can use SmarterProctoring to schedule or start your exam directly through your online course. Depending on your instructor’s settings, your exam will be available in one or more of the following formats:
Automated Proctoring (On-Demand): Take your exam in your own environment at any time within the open exam window. Note: You do not need to schedule these sessions in advance.
Live Online Proctoring: Take your exam in your own environment, monitored virtually by a live human proctor. Requires scheduling.
In-Person Proctoring: Take your exam at an approved testing center, either in a group setting or one-on-one with a specific proctor. Requires scheduling.
I
n this article, you will learn:
How to schedule a Live Online exam
How to schedule an In Person exam
How to troubleshoot common scheduling issues.
How to Schedule a Live Online Exam
Login to your online course.
Open the SmarterProctoring dashboard.
Locate the exam you want to take.
Click Choose a Proctor.
Select the Live Online proctoring option.
Review the technical requirements and click Schedule Your Exam.
Select an available date from the calendar on the left.
Review the available appointment times on the right and select one that you want by clicking Schedule.
Review the confirmation screen and click Continue. (Note: If you selected an incorrect appointment time, you can change it by clicking Select a Different Time).
If Required: Review the payment screen. Enter payment details and click Schedule.
Review the final confirmation screen, then return to the dashboard.
Your appointment will now appear under Scheduled within the exam details box.
How to Schedule an In Person Exam
If your exam will be taken in person, either at a testing center or with an approved individual proctor, follow these steps to schedule:
Login to your online course.
Open the SmarterProctoring dashboard.
Locate the exam you want to take.
Click Choose a Proctor.
Select the appropriate modality. Note: Exact names of session types will vary depending on your institution.
The Proctor Groups page will appear, search for the group or individual that best applies to you. NOTE: The results will be sorted by distance (closest in proximity first). You may also re-sort or filter with the drop down menus.
Once a Proctor is chosen, select Request Session.
IMPORTANT: If a Proctor requires an "approval"- you will have to wait until the approval has been granted in order to choose that proctor.
You must now message the proctor (1), select three session times from which the proctor can choose (2), and click Send (3).
Once a session time/date is approved by the proctor, you will receive a message in your inbox from the proctor of the accepted date/time. You must respond to the proctor’s confirmed session within 24 hours by choosing Select Session or Cancel Request.
Review all of the details, if correct, confirm the session and select Continue.
Review the payment information, then select Continue. You may put in a Voucher code to cover the price of the session, if applicable, or enter other payment information.
When finished, click Schedule to Finish Process.
Review the final confirmation screen.
Your proctoring appointment will now appear under Scheduled within the exam details box on your SmarterProctoring dashboard.
Please be aware that the proctor has a response time window of 48 hrs. Outside of any special circumstances, the proctor may take longer to reply to your request. SmarterProctoring suggests that you choose a few different proctors to proctor your session, ensuring your session is booked as quickly as possible.
Scheduling at a Testing Center with Register Blast
Some testing centers are linked with a third party scheduling company called Register Blast. Complete steps 1 through 6 above and then continue with these steps to schedule:
Login to your online course.
Open the SmarterProctoring dashboard.
Locate the exam you want to take.
Click Choose a Proctor.
Select the appropriate modality. Note: Exact names of session types will vary depending on your institution.
The Proctor Groups page will appear, search for the group or individual that best applies to you. NOTE: The results will be sorted by distance (closest in proximity first). You may also re-sort or filter with the drop down menus.
Once a proctor is chosen, click Request Session.
You will see an alert that the rest of the scheduling process will be completed with RegisterBlast. Review the information and click Continue.
Select a Date and Time for your exam request. Your name and email should auto populate. Then click Complete Registration.
Review the confirmation screen, then click Return to Dashboard.
Your proctoring appointment will now appear under Scheduled within the exam details box on your SmarterProctoring dashboard.
Troubleshooting
I do not see my exam
Make sure you are in the correct course and on the SmarterProctoring dashboard.
I do not see appointment times
For hybrid exams, appointment times appear only after you select a date on the calendar.
I am asked to pay
Some exams may require payment. Enter your payment details on the payment screen to complete scheduling.
I chose “Start It Later” and now want to begin
Return to the dashboard and look for Start Session at the top of the quiz.
I still need help
If you cannot find your exam, your modality options, or available times, contact your instructor or your institution’s support team.